Privacy policy.

Intelligenciia respects the privacy of users who access its website. The purpose of this policy is to explain how we collect, use and retain your personal information.

Collection

Intelligenciia does not collect any information from users who have not logged into our website through the user portal. Once you log into the website, some personal information may be collected. We will confirm your consent when we collect your personal information. In some cases, the information collected, used or disclosed to Intelligenciia may not be personal information; in those cases, this policy does not apply.

The type of personal information we collect includes:

  • Email address, telephone number, physical contact information, and; Community discussions, chats, dispute resolution, correspondence through our sites, and correspondence sent to us

  • Uploaded Documents (refer to our Terms of Use)

  • Information from other companies, such as demographic and navigation data

  • Other supplemental information from third parties

  • Other information from your interaction with our sites, services, content and advertising, including device ID, computer and connection information, statistics on page views, traffic to and from the sites, ad data, IP address and standard web log information.

Use of Information

Our primary purpose in collecting personal information is to maintain and manage our relationship with our users, and to ensure that our user experience is as smooth as possible. You agree that your personal information may be collected, used, or disclosed through the following methods when using our website:

  1. To provide service and customer support, troubleshoot problems and resolve disputes

  2. To determine the solution to a technical problem discovered by Intelligenciia’s information technology department, pursuant to a user reporting technical problems with the website, or to assess website traffic

  3. To customize, measure and improve our services, our content and our advertising

  4. Compare information for accuracy, and verify it with third parties

  5. From time to time, Intelligenciia may distribute marketing or promotional materials via e-mail communications, including information that, in Intelligenciia’s opinion, would be useful to its clients or associates such as services of Intelligenciia, based on your communication preferences; and/or

  6. Intelligenciia’s website may include links to other websites from time to time. The links are provided for convenience only and Intelligenciia takes no responsibility for the content or information on those websites. Intelligenciia advises that those websites may have different privacy policies than those of Intelligenciia;

  7. Intelligenciia may use cookies. A cookie is a small piece of information placed on a user’s computer when a user visits certain websites. Intelligenciia may use a cookie from time to time in order to collect information from users such as the operating system used by the user, the domain name of the website from which the user came, the date and duration of the visit, and frequency and time of visits

  8. We may disclose personal information to respond to legal requirements or enforce our policies. Such information will be disclosed in accordance with applicable laws and regulations

  9. We may also share your personal information with:

    1. To help detect and prevent potentially illegal acts and violations of our policies; and

    2. To guide decisions about their products, services and communications;

    3. Other third parties to whom you explicitly ask us to send your information (or about whom you are otherwise explicitly notified and consent to when using a specific service).

Retention

Intelligenciia shall retain personal information only for as long as is necessary to fulfill the purpose for which it was collected. Information may be retained by Intelligenciia for audit or archival purposes.

When we no longer have a business need to retain your personal information, we will either erase or anonymize it. If these options are not possible, we will securely store your personal information and not engage in any further processing of that information. In certain cases, you may request that we erase personal information about you.

Access

You are entitled to see your personal information that Intelligenciia has collected, used and disclosed, why Intelligenciia has collected, used and disclosed this information and who has access to that information. You have a right to receive that information in a structured format and to transmit that data to another controller.

You may want to see this information in order to verify it, update it, correct it or request that it be removed. Regardless of the reason, Intelligenciia respects your right to access your personal information.

If you request to see your personal information, Intelligenciia will respond to your request within 30 days, including providing you with a copy of your personal information, if you would request to see a copy. There is no cost for requests unless you require copies of records. Intelligenciia will advise you of the cost, if any, prior to copying those records.

Intelligenciia may not be able to provide you with access to your personal information where the information cannot be separated from the records of others, cannot be disclosed for reasons of security or commercial confidentiality, is protected by legal privilege or in any other circumstance where disclosure is prohibited or exempted by law.

The personal information Intelligenciia maintains will be as accurate, complete and up-to-date as is necessary for the purposes for which it is being used. Should you find that there is an error in your personal information that requires correct, however, please contact Intelligenciia to request a correction of that information.

Distribution

We may review your information but will not disseminate, but will aggregate and anonymize

Questions?

If you have any questions, objections, concerns or complaints about privacy or the processing of your personal information at Intelligenciia, or if you would like to withdraw your consent for the use of your personal information, or to obtain a copy of our Privacy Policy, contact us by email at hello@intelligenciia.com with the subject line “Privacy Policy Question”.

Customers residing in the Canada have a right to lodge a complaint with the Office of the Information and Privacy Commissioner in the applicable territory or province, if they feel that their personal information has been processed in a manner that contravenes provincial privacy laws.

Customers residing in the European Union have a right to lodge a complaint with the Data Protection Authority if they feel that their personal information has been processed in a manner that contravenes the privacy laws of the European Union.